Ford Recalls 300,000 Mach-E EVs: Potential Occupant Lockout

James

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Post on Jun 20, 2025

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Ford Recalls 300,000 Mach-E EVs Over Potential Occupant Lockout

Ford is recalling nearly 300,000 Mustang Mach-E electric vehicles due to a potential occupant lockout issue. This significant recall affects certain 2021-2023 model year vehicles and highlights a serious safety concern. The problem stems from a software glitch that could prevent the doors from unlocking, potentially trapping occupants inside. This article delves into the details of the recall, outlining the affected vehicles, the potential risks, and what owners should do.

Understanding the Occupant Lockout Risk

The recall centers around a software issue within the Mach-E's powertrain control module (PCM). This module manages various vehicle functions, including door unlocking. Under specific, yet-to-be-fully-detailed circumstances, the software can malfunction, causing the doors to remain locked, even with the key fob or interior door handles. This presents a serious safety risk, particularly in emergencies like accidents or fires. Ford emphasizes that the issue is not related to any mechanical failure but solely a software problem.

What Models Are Affected?

The recall encompasses approximately 299,000 Mustang Mach-E vehicles in the United States, as well as some in Canada and other regions. Specifically, the affected vehicles are:

• 2021-2023 Ford Mustang Mach-E: While the exact VIN ranges haven't been universally released, owners can check Ford's official website or contact their dealership to verify if their vehicle is included in the recall.

It's crucial for all owners of the affected model years to check their vehicle's status, even if they haven't experienced any issues.

What Should Mach-E Owners Do?

Ford is urging all owners of potentially affected vehicles to:

1. Check the National Highway Traffic Safety Administration (NHTSA) website: Search for recall notices using your vehicle's VIN number to confirm if your car is affected.
2. Contact your Ford dealership: Schedule an appointment to have the necessary software update installed free of charge. Ford dealers will perform the update to rectify the software glitch and eliminate the risk of occupant lockout.
3. Stay informed: Keep an eye on official Ford communications and news releases regarding this recall for any further updates or instructions.

Failing to address this issue could lead to a dangerous situation. The software update is crucial for ensuring the safety and security of occupants.

Ford's Response and Commitment to Safety

Ford has acknowledged the seriousness of this recall and has committed to resolving the issue promptly and efficiently. They're working closely with dealerships to ensure a smooth and timely process for owners. This proactive response demonstrates Ford's commitment to customer safety and their dedication to maintaining the reliability of their electric vehicles. This recall underlines the importance of regular software updates in modern vehicles and the potential consequences when these updates are not properly managed.

Beyond the Recall: Maintaining Your EV

This recall serves as a reminder for all EV owners to stay updated on any service bulletins or recalls issued by the manufacturer. Regular maintenance and software updates are essential for ensuring both the safety and longevity of your electric vehicle.

Call to Action: Check your vehicle's VIN now to see if it's included in the recall. Your safety is paramount.