Ford Mustang Mach-E Recall: What Owners Need To Know About The Sales Halt

James

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Post on Jun 20, 2025

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Ford Mustang Mach-E Recall: Sales Halt and What Owners Need to Know

The Ford Mustang Mach-E, a popular electric SUV, is facing a significant setback. Ford has announced a recall affecting certain models and a temporary sales halt, leaving many current and prospective owners with questions. This article will break down everything you need to know about the recall and what actions you should take.

Why the Recall and Sales Halt?

Ford issued the recall due to a potential software issue affecting the high-voltage battery. Specifically, the problem revolves around a potential loss of power, potentially leading to a complete vehicle shutdown while driving. This is a serious safety concern prompting immediate action from the automaker. The problem isn't affecting all Mach-E models; only specific vehicles within certain production dates are included in the recall. The sales halt ensures that no new vehicles with this potential defect reach consumers.

Which Mustang Mach-E Vehicles are Affected?

The recall impacts a significant number of Mustang Mach-Es manufactured between May 27, 2020, and May 24, 2023. Ford has been actively working to identify the specific VIN numbers affected and has been contacting owners directly. However, it's crucial to check Ford's official recall website using your VIN to confirm if your vehicle is involved. You can usually find this information on the Ford website's recall lookup section or by contacting your local Ford dealership.

What Should Owners Do?

If you own a Mustang Mach-E and believe it may be affected by this recall, you should:

• Check the Ford Recall Website: Use your VIN to verify if your vehicle is included in the recall.
• Contact Your Dealership: Schedule an appointment with your local Ford dealership to have the necessary software update installed. This is a crucial step to mitigate the risk of a power loss.
• Monitor for Updates: Stay informed about the recall process by regularly checking the Ford website and your email for updates.

What is the Repair Process?

The repair process involves a software update to the vehicle's powertrain control module (PCM). This update addresses the underlying software issue that could cause the high-voltage battery malfunction. The dealership will perform this update free of charge, and the entire process should be relatively quick. However, depending on your location and dealership availability, you may experience a wait.

What About the Sales Halt's Impact?

The sales halt is a proactive measure by Ford to prevent further vehicles with this potential defect from reaching customers. This shows a commitment to safety and quality, though it may temporarily impact the availability of the Mustang Mach-E. For potential buyers, this means there might be a slight delay in receiving their new vehicle while Ford addresses the issue. It's recommended to contact your local dealership for updated delivery timelines.

Staying Informed is Key

This recall highlights the importance of staying informed about safety notices related to your vehicle. Regularly check your manufacturer's website and sign up for recall notifications to ensure you're always up-to-date on any critical information affecting your vehicle’s safety and performance. The Ford Mustang Mach-E is a popular electric vehicle, and addressing this recall swiftly is essential for maintaining consumer confidence and safety.

Keywords: Ford Mustang Mach-E, recall, sales halt, software issue, high-voltage battery, electric SUV, EV recall, car recall, Ford recall, VIN, safety recall, vehicle recall, automotive recall.