Ford Issues Recall For 300,000+ Mach-E Electric Vehicles Due To Lockout Concern

James

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Post on Jun 20, 2025

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Ford Recalls Over 300,000 Mustang Mach-E EVs Due to Potential Lockout Issue

Ford is recalling over 300,000 of its popular Mustang Mach-E electric vehicles due to a potential issue that could leave drivers locked out of their cars. The recall, affecting vehicles from the 2021-2023 model years, highlights a growing concern around the software and electrical systems in modern EVs. This isn't just a minor inconvenience; a locked-out driver could face significant challenges, especially in inclement weather or emergencies.

What's the Problem?

The recall centers on a software glitch within the Mach-E's power management module (PMM). This module controls various functions, including the power locks. In affected vehicles, a software error can cause the car's central locking system to malfunction, potentially preventing drivers from unlocking or locking their doors using the key fob, touchscreen, or even the door handles. This could lead to a complete lockout, leaving owners stranded. Ford states that the problem is intermittent, meaning it doesn't always occur, but the potential for a complete lockout is serious enough to warrant a widespread recall.

Which Vehicles Are Affected?

The recall affects approximately 313,000 Mustang Mach-E electric vehicles in the United States, Canada and Mexico. Specifically, the recall includes:

• 2021-2023 Ford Mustang Mach-E (all trims)

Ford strongly urges all owners of affected vehicles to check their vehicle identification number (VIN) on the National Highway Traffic Safety Administration (NHTSA) website () to determine if their vehicle is included in the recall.

What Will Ford Do?

Ford plans to address the issue via an over-the-air (OTA) software update. This means that in most cases, owners won't need to visit a dealership. The update will reprogram the PMM to eliminate the software bug causing the lockout problem. However, Ford encourages owners to schedule an appointment with their Ford dealer should the OTA update fail to resolve the issue. The dealer will then perform the necessary software update or any other required repairs at no cost to the owner.

The Growing Importance of EV Software Updates:

This recall highlights the increasing reliance on software in modern vehicles, particularly electric vehicles. While OTA updates offer convenience and cost savings for manufacturers and consumers, they also introduce new potential points of failure. This situation underscores the crucial role of robust software testing and quality control in the EV industry. Any malfunction in critical vehicle systems can have severe implications for safety and consumer satisfaction.

What Should Mach-E Owners Do?

• Check your VIN: Immediately verify if your vehicle is affected using the NHTSA website.
• Watch for updates: Keep an eye out for notifications from Ford regarding the OTA software update.
• Contact your dealer: If the OTA update doesn't resolve the problem, schedule an appointment with your local Ford dealership.

This recall serves as a reminder of the evolving challenges in the automotive industry and the importance of staying informed about potential safety issues affecting your vehicle. Regularly checking for recalls and promptly addressing any identified problems are essential for ensuring the safe and reliable operation of your car.